SHU DENTAL LABATORY, INC.
Company Policy
Terms & Conditions:Our work is covered under a full 1 year warranty.
We ask that you please check all impressions and models before packing to ensure the quality and accuracy of future crowns/partials.
All products require 9 business days to complete, this does not include weekends or holidays.
We will give one week notice before any price changes (except in cases where there has been an extreme change in the international exchange rate or in the alloy market price).
In the rare occasion that you need to remake/re-set a case, we require you to please return the original crown(s)/removable(s) with the appropriate model to our office.
Special offers and discounts are available when receiving a minimum of 50 units/day (1000 units/month). For more information, please feel free to contact us.
PLEASE NOTE: We reserve the right to charge addition fees in the following situations:
A shade change is requested after completion
A preparation is re-prepped
If we question a case regarding the quality impression or model and the doctor instructs us to complete the case as is.
Payment Terms:
All accounts are payable within 25 days of statement date. Accounts not paid within the stated terms will be subject to COD status and a late charge of 2 percent of the unpaid balance.We accept Personal Checks, Certified/Cashier’s Checks, and Direct Bank Transfers as forms of payments For Credit Card payment information please call.
A $30.00 charge will be charged to your account for all returned checks.
Shipping and Handling:
FREE One-Way ShippingAll completed dental cases will be returned to you via UPS GROUND/CARRIER free of charge.
FREE LOCAL PICKUP & DELIVERY SERVICES are available at certain areas. Please contact our office for details.
